We satisfy your customer

Supplier Questionnaires. Customer Complaints. Inspections and appraisal of your products

We answer Supplier Questionnaires and Customer Complaints swiftly and professionally, improving your image. We carry out inspections and appraisal of your products.

How many questionnaires have you received from your customers lately? Endless documents with a list of questions that you do not even understand and you are not sure you will answer correctly. Send it to us and we will fill it out for you to review, sign and send it. Your customer’s approval as a product supplier may depend on the evaluation of this questionnaire.

If you are concerned about your customers’ complaints or even those of the sanitary authorities, we are at your disposal to assist you as soon as possible. We help you to trace the affected product, gather the necessary information from your system and prepare a professional response that will satisfy your customer.

We also remind you that we can do on-site sampling of your products before shipping them to your customers, or raw materials from your suppliers before you approve the purchase. We also collaborate with accredited laboratories to send samples and perform analytical tests. We also act as expert witnesses as we are part of the Guide of Court Experts of the COBGA (Official Association of Biologists of Galicia) and of the list of Experts of the Galician Tax Agency for contradictory expert appraisals.

We are a consulting firm specialized in the fishing and aquaculture sector

ANSWERING OF QUESTIONNAIRES. PRODUCT INSPECTIONS. PRODUCT APPRAISALS

Consult us. We advise you


How do we do it?

Rigorously and diligently!

01

Step 1: Service analysis

We enjoy every project because we work on what we are trained to do.
We (inform) train ourselves for every new project.
02

Step 2: Development of the project

We open up ways to collaborate with you to maintain the confidence of your products marketed nationally and internationally.
03

Step 3: Knowledge transfer

We share our know-how with you and your team. We look for the involvement of everyone in the projects developed. We communicate openly and clearly.

Consulting services for food companies

Quality and food safety consulting

Sanitary Registration of food companies

Elaboration of HACCP, SSOPs

Denominations PDO, PGI, TSG, pescadeRías and their traceability labels

Accompanying food companies in inspections or audits

Hygienic design of food business facilities

Quality standards certification (IFS, BRC, FSC22000, SQF, Global GAP)

Sabotage/Food Defense or Food Fraud Analysis

Design of the Corrective Action Plan

Technical assistance for the development of new products in food companies

Sustainability standards and the use of MSC/ASC ecolabels

Auditing of procedures and suppliers

Supplier Questionnaires. Customer Complaints. Inspections and appraisal of your products